How Can We Help?

Check the common questions below or send our support team a message.

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Questions pool pros ask

How do I reset my password?
Click "Forgot Password" on the login page and enter your email. We'll send you a link to reset your password.
How does the free trial work?
You can use Skimlog free for 14 days. No credit card required. At the end of your trial, choose a plan to continue.
Is my data secure?
Card payments are processed by Stripe; Skimlog never stores card numbers. All data is sent over HTTPS.
Can I use Skimlog offline?
Yes. Technicians can keep logging services without signal, and their work syncs when the connection comes back.
How do I cancel my subscription?
You can cancel from your account settings, which opens Stripe's billing portal. There are no cancellation fees.

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